Welcome to the new kazootoys.com! FREE SHIPPING on orders $50 or more!

Shipping

FREE SHIPPING OFFER

FREE U.S. STANDARD SHIPPING on orders of $50 or more.

  • Offer valid only on orders placed at KAZOOTOYS.com and 970-343-4808
  • Offer not valid on return shipments, special orders, prior purchases, kazootoys.com gift cards or e-gift cards, gift boxes.
  • Offer is limited to stock on hand and backorderable items, is nontransferable and is not redeemable for cash.
  • Offer valid on all orders with a subtotal of $50 or more; other discounts applied to your order could change your subtotal.
  • Offer limited to standard shipping to U.S. addresses only (including APOs and FPOs).
  • Oversized shipping charges will be applied to any heavy or large items in your order. Oversized shipping charges will be reflected at checkout.

STANDARD SHIPPING

Kazootoys ships the best method and it may be via UPS or USPS to all addresses including APO, FPO, and P.O. boxes. Your order tracking e-mail confirmation informs you of your type of shipment and a tracking number for you to follow. Kazootoys researches the very best way to ship packages out - so there are never any surprises.

We generally ship items the next business day so your orders are received within 2 to 6 business days. We utilize different shipping carriers based upon the weight and size of the shipment for your convenience. Orders placed after 12 p.m. (MST) will go out with the next business day.

SHIPPING TIMES

We try to get orders as quickly as possible because we know how important their arrival is! Our shipping guarantee only applies to in stock items, and it does not apply to drop ship items.

During checkout, you will be able to see the different shipping methods and their costs in order to determine which method will be best for your order. Kazootoys makes every effort to get packages to you within the timeframe outlined during checkout, but sometimes, packages do not arrive in a timely manner.

If you discover a different error upon tracking your package or cannot locate a package that was delivered, please contact us as soon as possible at customerservice@kazootoys.com or 970-343-4808, and we will do everything possible to remedy the situation. Often times, we do not know that there has been a delivery issue until we hear from you – so contact us!

UPS 2nd DAY AIR

Orders placed after 12:00 p.m. (MST) will go out with the next business day.
Packages will arrive two days after their ship date, excluding weekends and holidays.

WEEKENDS

Please note that UPS does not deliver on Saturdays or Sundays unless the customer specifies a "Weekend Delivery" which costs an additional $20.00 per package.
Call us at 970-343-4808 and we can add this option.

ALASKA & HAWAII

Please add $15.00 to the standard shipping charge for shipments to Alaska and Hawaii.

MILITARY ADDRESSES

Packages sent to APO and FPO addresses are shipped via USPS on a daily basis.
When placing your order, please include the grade, full name with middle name or initial, the PSC number, unit number, or ship name of the recipient. Then in the “City” field, please type either APO or FPO; in the "State" field, please select AA (Armed Forces of America), AE (Armed Forces Europe), or AP (Armed Forces Pacific) and then use the appropriate zip code for the location in the "Zip Code" field. Expedited service may be available with a street address for an additional charge. Email us for a shipping quote. 

SURCHARGES

Unusually large and heavy items that are oversized and overweighted (like Kidkraft) may have additional shipping charges. There will be an additional shipping charge added to your shipping costs.

Purchase AmountUPS GroundUPS 2nd Day Air
$1.00 - $10.00 $8.95 $24.00
$10.01 - $20.00 $9.95 $36.00
$20.01 - $30.00 $11.95 $39.00
$30.01 - $40.00 $14.95 $42.00
$40.01 - $50.00 $16.95 $46.00
$50.01 - $65.00 $17.95 $52.00
$65.01 - $80.00 $19.95 $58.00
$80.01 - $100.00 $21.95 $68.00
$100.01 - $175.00 $25.95 $78.00
$175.01 and up $35.95 $88.00
Rates for Continental U.S. only. See below for International Shipping information.

INTERNATIONAL SHIPPING

We currently do not ship internationally. We are working hard to change this. Stay tuned!

DIRECT SHIP ITEMS


In most cases, items are shipped directly from the manufacturer and require additional time for delivery. Please allow 2-3 days for processing and another 3-5 business days for items to ship.

Direct ship items are shipped UPS or FedEx depending on the manufacturer. When your item(s) is shipped, we will notify you of the shipping method and provide you with the tracking number in an email so you can track the order. Direct ship items are not shipped from our warehouse so therefore we are unable to gift wrap these items.

SALES TAX

If the destination of your package is within the City and County of Denver, a 7.2% sales tax will be included on your order.
If the destination of your package is outside the City of Denver, but within the immediate region served by RTD transportation, a 3.7% sales tax will be included on your order.
If the destination of your package is outside of the Denver area, but within the state of Colorado, a 2.9% sales tax will be included on your order.
If the destination of your package is outside the state of Colorado, no sales tax will be charged.

OUT OF STOCK ITEMS

  1. Please call 970.343.4808 if you wish to make sure that the items you are ordering are in stock. Thanks to our loyal Denver customers, many toys are leaving our store on an hourly basis. Therefore, an item may be out of stock even though it does not say so on the webpage. Thanks for your understanding. Our stock changes very quickly.
  2. If you place an order that contains an out-of-stock item, it is our policy to go ahead and ship the in-stocks items immediately. We will then ship the back-ordered items as soon as they arrive in our store.

SECURE ONLINE ORDERING

All of our orders are processed through secure shopping cart services provided by Yahoo Store Services. We use industry standard SSL encryption to scramble credit card information between the customer web browser and the Yahoo server. All credit card information will be deleted from the database within 30 days.