KAZOOTOYS SHIPPING INFORMATION
$4.95 flat shipping fee on all orders with Standard Service delivery!
FREE SHIPPING OFFER
For the months of November and December 2013, Kazoo Toys is offering FREE Shipping on total orders of $75 or more! Your order will be shipped Standard Service (arrives in 5-7 business days). (Otherwise, order totals below $75 is $4.95 for Standard Service delivery.) These rates are not applicable for orders shipped outside of the US. Offer excludes additional shipping charges for oversized items* and drop ship items**. Free Shipping applies only to merchandise. Taxes, Gift Cards and oversized shipping charges do not count toward the Free Shipping total.
No discount code is required to take advantage of this flat rate shipping offer. Simply proceed through the checkout process and your available shipping rates will be displayed.
*Kazoo Toys carries oversize and/or heavy items where we apply additional shipping charges due to the large expense of shipping these items. If an item does require additional shipping, this shipping charge will be outlined on the product's page and we will contact you directly if this is the case.
**Manufacturer Direct Ship orders (item codes ending with "ds") are not eligible for our free shipping offer or $4.95 shipping rate.
HOLIDAY 2013 ORDERING DEADLINES
shipments in the contingent US
Christmas falls on Wednesday, December 25. The first day of Hanukkah is Wednesday, November 27. Please keep in mind our Holiday shipping policies to insure gifts arrive on time. Arrival before winter holidays depends on standard UPS delivery time to your destination.
CHRISTMAS 2013 SHIPPING
Please follow the ordering dates below to insure your gifts arrive by December 24. Shipping options apply to in-stock merchandise shipped to physical addresses within the United States by UPS. Adjust appropriately for your location or destination issues.
- December 19 - Last day to order using Standard Ground Delivery
- December 21 - Last day to order using 2nd Day Air
- December 22 - Last day to order using Overnight Delivery
HANUKKAH 2013 SHIPPING
Please follow the ordering dates below to insure your gifts arrive by November 27. Shipping options apply to in stock merchandise shipped to physical addresses within the United States by UPS. Adjust appropriately for your location or destination issues.
- November 19 - Last day to order items using Standard Ground Shipping
- November 25 - Last day to order items using Expedited 2nd Day Shipping
*Dates posted are from USPS and UPS. Kazootoys cannot guarantee shipping dates.
Kazootoys ships the best method and it may be via UPS or USPS to all addresses including APO, FPO, and P.O. boxes. Your order tracking e-mail confirmation informs you of your type of shipment and a tracking number for you to follow. Kazootoys researches the very best way to ship packages out - so there are never any surprises.
We generally ship items the next business day out of our warehouse in Denver, CO so your orders are received within 2 to 6 business days. We utilize different shipping carriers based upon the weight and size of the shipment for your convenience. Orders placed after 12 p.m. (MST) will go out with the next business day.
We try to get orders out of our warehouse as quickly as possible because we know how important their arrival is! We guarantee that in stock items ship from our warehouse within 24 hours, with orders placed before 12:00 pm EST shipping that same day! Our shipping guarantee only applies to in stock items, and it does not apply to direct ship items.
During checkout, you will be able to see the different shipping methods and their costs in order to determine which method will be best for your order.
Kazootoys makes every effort to get packages to you within the timeframe outlined during checkout, but sometimes, packages do not arrive in a timely manner. We offer our In Stock Guarantee and Same Day Shipping because we ship your order quickly, but sometimes packages can experience a few problems in transit.
If you discover a different error upon tracking your package or cannot locate a package that was delivered, please contact us as soon as possible at firstname.lastname@example.org or 800-257-0008, and we will do everything possible to remedy the situation. Often times, we do not know that there has been a delivery issue until we hear from you – so contact us!
UPS 2nd DAY AIR
Orders placed after 12:00 p.m. (MST) will go out with the next business day.
Packages will arrive two days after their ship date, excluding weekends and holidays.
Please note that UPS does not deliver on Saturdays or Sundays
unless the customer specifies a "Weekend Delivery" which costs an additional $20.00 per package.
Call us at 1-800-257-0008 and we can add this option.
ALASKA & HAWAII
Please add $15.00 to the standard shipping charge for shipments to Alaska and Hawaii.
Packages sent to APO and FPO addresses are shipped via USPS on a daily basis.
When placing your order, please include the grade, full name with middle name or initial, the PSC number, unit number, or ship name of the recipient. Then in the “City” field, please type either APO or FPO; in the "State" field, please select AA (Armed Forces of America), AE (Armed Forces Europe), or AP (Armed Forces Pacific) and then use the appropriate zip code for the location in the "Zip Code" field. Expedited service may be available with a street address for an additional charge. Email us
for a shipping quote.
Unusually large and heavy items that are oversized and overweighted (like Kidkraft) may have additional shipping charges. There will be an additional shipping charge added to your shipping costs.
|Purchase Amount||UPS Ground||UPS 2nd Day Air|
|$1.00 - $10.00
|$10.01 - $20.00
|$20.01 - $30.00
|$30.01 - $40.00
|$40.01 - $50.00
|$50.01 - $65.00
|$65.01 - $80.00
|$80.01 - $100.00
|$100.01 - $175.00
|$175.01 and up
|Rates for Continental U.S. only. See below for International Shipping information.|
We ship to Canada on a daily basis. Shipping costs will vary according to the destination and the weight of the package. We ship our Canadian orders via USPS Global Priority Mail. All Canadian shipments will have a tracking number and that tracking number is sent to you via email. The receiver will be responsible for brokerage ($10 for residential orders up to $200) duty and taxes (GST and PST or HST). Please email us if you need additional information.
We ship outside of the United States on a daily basis. Shipping costs will vary according to the destination and the weight of the package. We ship our international packages by way of USPS Global Priority Mail. All international shipments will have a tracking number and that tracking number is sent to you by email. An email will be sent for shipping charges over the alloted amount. Expedited 2nd day or 3rd day international airs are not available due to the cost. Products coded with a (ds) after them are not available for shipment outside the boundaries of the USA. Customs duty and taxes are the responsibility of the recipient. Please email us if you need additional information at email@example.com
Note: Kazoo & Company is not responsible for shipping delays or problems once a package leaves the United States.
Most International deliveries arrive within 8 business days.
DIRECT SHIP ITEMS
In most cases, items with a "DS" after the product sku are items which are shipped directly from the manufacturer and require additional time for delivery. Please allow 2-3 days for processing and another 3-5 business days for items to ship.
Direct ship items are shipped UPS or USPS depending on the manufacturer. When your item(s) is shipped, we will notify you of the shipping method and provide you with the tracking number in an email so you can track the order. Direct ship items are not shipped from our warehouse so therefore we are unable to gift wrap these items.
If the destination of your package is within the City and County of Denver, a 7.2% sales tax will be included on your order.
If the destination of your package is outside the City of Denver, but within the immediate region served by RTD transportation, a 3.7% sales tax will be included on your order.
If the destination of your package is outside of the Denver area, but within the state of Colorado, a 2.9% sales tax will be included on your order.
If the destination of your package is outside the state of Colorado, no sales tax will be charged.
OUT OF STOCK ITEMS
- Please call 1-800-257-0008 if you wish to make sure that the items you are ordering are in stock. Thanks to our loyal Denver customers, many toys are leaving our store on an hourly basis. Therefore, an item may be out of stock even though it does not say so on the webpage. Thanks for your understanding. Our stock changes very quickly.
- If you place an order that contains an out-of-stock item, it is our policy to go ahead and ship the in-stocks items immediately. We will then ship the back-ordered items as soon as they arrive in our store.
SECURE ONLINE ORDERING
All of our orders are processed through secure shopping cart services provided by Yahoo Store Services. We use industry standard SSL encryption to scramble credit card information between the customer web browser and the Yahoo server. All credit card information will be deleted from the database within 30 days.